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This is one of them most dishonest companies you can deal with. From the reps to the managers ,Patrick Wheeler to be specific ,they are nothing but a bunch of liars behind computer screens. They book loads that they cannot handle and then pass the buck for losses onto...
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#1284696
Every review I see on this site looks like it was written by somebody who doesn't even understand the basics of freight. My company spends over $2M on transportation each year (we've been with BlueGrace for 3 years) with over 30% of that going through BlueGrace (the...
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Anonymous
Mike Hall

Your "broker" by name of Danny Frisco gave my not one, but THREE back pickup numbers for loads that had already left between 5 and 7 days previously! Your company is unreliabl...

#1221978
We were overcharged thousands of dollars for shipments that never arrived. We were charged thousands of dollars for shipments we canceled shortly after scheduling them. We asked them to take responsibility for their failed service they charged us for. Instead they...
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1.0
I didn't like
  • There inability to provide the service they charge for
#1209798
We were quoted $700 for some pallets to be sent to MA. The carrier we selected had to hand of the pallets to another carrier so we were charged for their service as well. We should not have been able to get a quote through BlueGrace for a carrier if they could not...
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1.0
I didn't like
  • Misrepresentation of price quoted
#1184949
My problems have been endless! First shipment they were supposed to arrive between 8-12 and call. They showed up at 7 and missed part of the shipment, that I than had to pay to ship. Second and last shipment was picked up days late and was supposed to be next day...
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#1140365
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Bluegrace Logistics - CEO Mike Dolski (stalker)

If anyone deals with these people please ask the CEO Mike Dolski to stop stalking my wife. Thanks!
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1054489
We have disputed Invoice # 100A2545 as per our email to Ms. Nicole Scroggins at Blue Grace (BG) dated 11/09/16. We have asked BG to correct the 2 outstanding invoices and issue a credit for the unapproved carrier that lost/damaged our goods. On the concerned invoice,...
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Anonymous
Mark

You need to complete the BOL correctly. Carriers rarely make a mistake with a commodity class correction and/or reweigh. It sounds as if you are not doing the job on your end,...

1.4
I didn't like
  • Poor customer service after loss and damages
  • High ocurrance of loss and damages 3 out of 8 times used
  • Bad business practices with customer
#974562
Blue Grace Logistics Is a bad 3 PL that gives all in the industry a bad name. Poor everything Service, Sales, Support. Please take my advice don't use them. They don't care. They have bad CS Support. Its a very low level 3 pl. Even their pricing is not so good. I...
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Anonymous
Anonymous

I used bluegrace before and they are the best thing in the world it will make your life so much easier

Anonymous
Anonymous

Also, they back solicit your customers, do not use!

Eb,Plaines Wilhems
#915634
I worked for Blue Grace's Brooklyn office for about 4 Months. During that time I was told I would be sent to Fla for training-Never Happened. I had to buy my own business cards. I was told I would have access a report of all my shipments for the day-Never Happened. ...
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1.0
Verona,New Jersey
#911512
I scheduled a shipment that was to be delivered the next day. BlueGrace gave me an awesome rate on 11 skids. 3 days later I still don't have my freight. I had to contact another carrier to pick up my frieght. This added expence to a seemingly easy shipment. I will...
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Anonymous
Anonymous

I find it very difficult to understand as a customer who recently used Blue Grace Logistics based in Riverview FL. Bad CS rates are so-so , my overall experience has been very...