Bluegrace Logistics Pallet Transportation Service Reviews

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Blue Grace Logistics Is a bad 3 PL that gives all in the industry a bad name. Poor everything Service, Sales, Support. Please take my advice don't use them. They don't care. They have bad CS Support. Its a very low level 3 pl. Even their pricing is not so good. I used them for NJ to Back to me in Chicago. 8 pallets 6800 lbs. The carrier lost 1 pallet for 2 weeks and Blue Grace double the rate. Not only lost a customer but my product for 2...
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they said they only worked Mon - Fri so it would have to be Monday afternoon before they could pickup. So we agreed that was ok. After they picked up the pallet they said that it would be 10 day before they where to be delivered and then still missed that delivery date making it 11 days. There was no discount for being late no apologies for being late just a reply that delivery dates are only estimates shipments get there when they get there....
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The carrier stated each pallet weighed the same. this was and so far the only reweight i have ever gotten since i stated in 2009. I have used the same carrier a lot and with different brokers. I contacted bluegrace and Reese stated he would drop my cost down by 90.00. The reweigh made my invoice go up to over 350.00 so 90.00 they thought would make me happy, i tried and tried to get them to dispute the problem with the carrier but i always got...
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bluegracelogistics We appreciate your feedback and are sorry to hear that you had an issue with your transaction at BlueGrace Logistics. Please email us at resolution@mybluegrace.com with more d...